Shipping Policy

Once you’ve placed an order with Vivastyle, our team begins preparing it with care and attention. Please allow us 1 to 3 business days to process your order. During this time, we carefully inspect and package your items to ensure they’re ready for a smooth and secure delivery.

Shipping time begins after your order leaves our warehouse. Most deliveries are completed within 5 to 9 business days, depending on your location. While we work closely with reliable shipping partners to ensure timely delivery, external factors like customs processing or transit delays may occasionally affect timelines. We appreciate your patience and understanding should any unexpected delays occur.

To get your order to you safely and efficiently, we use trusted courier services. The specific method of shipment is selected based on a combination of factors, including the destination, the weight of the parcel, and your chosen shipping preferences. Our goal is always to select the best available option for secure delivery.

As soon as your order ships, we’ll send you an email with a tracking number and all the information you need to follow your shipment. You can monitor your package’s journey either on the carrier’s website or directly through the tracking page available on Vivastyle.

We’re happy to offer complimentary shipping; however, depending on your country’s customs regulations, additional duties, taxes, or local fees may be charged at the time of delivery. These charges are not included in our shipping coverage and will be the responsibility of the recipient.

We proudly ship to many countries worldwide. That said, some remote regions or countries may fall outside of our shipping range due to logistical constraints. If you’re unsure whether we can ship to your area, we encourage you to contact us directly—we’ll be glad to assist you.

Please note that certain items may face shipping restrictions due to legal regulations or safety concerns in the destination country. If your order includes a restricted item, we’ll reach out to you with guidance or help you find an appropriate alternative.

Should you have any questions about our shipping process, or need support with an existing order, our team is here to help. We’re committed to making your shopping and delivery experience as smooth and stress-free as possible.

For assistance, feel free to contact us:

Company: Produktive Impex GmbH
Email: launch@vivastyle.eu
Address: Steinmetzstr. 12, 23556 Lübeck